IKEA Customer Relations Co-worker

Job in Ottawa, Ontario, Canada

Listing for: Inter IKEA Systems B.V.

Full Time position
Listed on 2026-07-03

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual, Customer Success Mgr./ CSM

Salary/Wage Range or Industry Benchmark: 40000 - 50000 CAD Yearly CAD 40000.00 50000.00 YEAR

Join IKEA as a Customer Relations Co-worker I and help enhance customer experiences. Engage with shoppers in a friendly manner to foster long-lasting relationships in a vibrant retail space.

In this role at IKEA, you will be part of a diverse team focused on delivering exceptional service in customer relations. You will assist customers with their needs, work towards operational goals, and continuously improve your skills in customer interaction. Your contributions will be vital in making customers feel valued and supported.

Key Responsibilities:

• Deliver a rewarding customer experience across various assignments

• Engage customers proactively and confidently

• Achieve operational goals to foster customer loyalty

• Develop knowledge and skills in customer engagement

• Assist customers with purchases using various tools

Requirements:

• Less than 1 year of related experience

Join our mission at IKEA to create better everyday living for both customers and co-workers while building essential skills in customer care.
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