Part Time Telephone Service Partner

Become a critical part of guest experiences at Brookstreet Hotel as a Part Time Star Service Partner. This position focuses on managing guest requests and providing outstanding customer service during shifts.

As a part time telephone service partner, you will report to the Front Office Manager while working three shifts weekly, including weekends and holidays.

Your role demands strong telephone and clerical skills, enabling you to handle multiple priorities efficiently. Candidates who are detail-oriented and possess excellent interpersonal skills will thrive in this position.

Key Responsibilities:

• Handle all guest requests quickly and efficiently

• Provide hotel information and service details

• Dispatch requests to various hotel departments

• Answer incoming calls and maintain accurate records

• Perform wake-up call and emergency call procedures

Requirements:

• Previous experience in a similar role is an asset

• Strong typing and organizational skills

• Must have excellent English communication abilities

• Bilingual candidates preferred

• Knowledge of the Kanata and Ottawa area is an asset

Enhance guest experiences with your passion for service at Brookstreet Hotel.
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