Ottawa Airport Bilingual Customer Service

Position: Ottawa Airport Bilingual Customer Service Role
Become a Bilingual Customer Service Representative with A.S.P. at Ottawa International Airport. Play a key role in passenger assistance and effective queue management while upholding safety standards.

This dynamic role focuses on delivering quality service to all airport passengers, utilizing your French and English proficiency. You will quickly assess passenger needs and streamline queues for various services, ensuring a positive experience. A minimum of one year in customer service or security is required.

Key Responsibilities:

• Greet and assist passengers with their needs

• Facilitate smooth passenger flow into inspection lanes

• Manage queues based on supervisor instructions

• Monitor safety and congestion points diligently

• Control access to restricted areas for travelers

Requirements:

• High school diploma or equivalent necessary

• Bilingual capabilities in English and French required

• One year of relevant customer service experience

• Physically adaptable to standing and lifting

• Flexibility to work in a 24/7 shift rotation

Provide exemplary customer service and enhance the journey of passengers traveling through Ottawa International Airport.
#J-18808-Ljbffr