Client Services Navigator Pembroke

Enhance your career with Pinecrest-Queensway Community Health Centre as a Client Services Navigator in Pembroke, Ontario. Manage client intake processes and provide vital administrative support.

This role focuses on efficiently handling service inquiries, coordinating referrals, and managing client records. As a key contact point, you'll facilitate access to services while maintaining effective relationships with clients and healthcare providers. Your organizational skills will play a critical part in ensuring timely responses and quality service delivery.

Key Responsibilities:

• Handle inquiries and coordinate referrals from clients and agencies

• Conduct intake screening and triage for client eligibility

• Maintain accurate documentation and workflow tracking

• Support clinical staff with scheduling and operational tasks

• Gather and analyze information for client follow-ups

Requirements:

• Minimum three-year college diploma or equivalent experience

• Excellent organizational and time management abilities

• Strong interpersonal and communication skills

• Knowledge of community health services preferred

• Valid driver’s license for client transportation

Leverage your administrative and client management skills to promote positive healthcare experiences at PQCHC.
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