Customer Service Representative at Bemac

Join Bemac Collision Group as a Customer Service Representative, managing customer needs in a supportive team environment. This role includes various accountabilities from processing payments to maintaining communication in a 12-month contract position.

The position is available starting September 2026, requiring proactive interaction with customers and efficient handling of paperwork. Successful candidates will demonstrate strong attention to detail and organization as they assist customers and coordinate vehicle repairs. Opportunities for growth and ongoing training within a multi-location organization are also provided.

Key Responsibilities:

• Manage customer inquiries efficiently through phone and paperwork

• Maintain accurate records for invoices, payments, and authorizations

• Schedule estimates and notify customers of their vehicle's status

• Book rentals and ensure customer satisfaction throughout interactions

• Enforce safety procedures and company policies consistently

Requirements:

• Preferred customer service experience in a relevant field

• Bilingual French/English is beneficial

• Automotive industry familiarity is a plus

• Strong organizational skills and attention to detail

• Ability to work both independently and as part of a team

Leverage your customer service skills and attention to detail to thrive at Bemac Collision Group in this vital role.
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