Front Desk, Customer Service​/HelpDesk

Position: Campus Living Centres Front Desk Role
Become a Residence Services Representative at Campus Living Centres, focusing on student and guest interactions. This role requires exceptional customer service, attention to detail, and financial administration skills.

As a Residence Services Representative, you will manage inquiries and service requests while ensuring high satisfaction levels for students and guests. Your daily responsibilities involve using Campus Living Centres’ software, maintaining privacy, and handling financial transactions. High interaction with guests, students, and staff is essential for this front desk position.

Key Responsibilities:

• Respond to inquiries via phone, email, and in-person

• Process payments and manage financial records

• Maintain appearance of the front desk and lobby

• Ensure all video surveillance is operational

• Update room status based on housekeeping feedback

Requirements:

• High School Diploma; college experience preferred

• At least 1 year in customer service

• Excellent verbal communication skills

• Ability to manage multiple projects independently

• Positive attitude towards customer satisfaction

Leverage your customer service skills in a dynamic role at Campus Living Centres!
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