Product Support Coordinator

Position: Product Support Coordinator at Toromont Cat
Become a Product Support Coordinator with Toromont Cat in Iqaluit, delivering exceptional customer service while managing work orders. This full-time position offers competitive compensation and a supportive work environment.

Toromont Cat is hiring a Product Support Coordinator to enhance its Service Department. This role requires a minimum of two years in support operations and focuses on processing service work orders, customer agreements, and warranty tasks. You'll contribute to achieving objectives by closely working with supervisors and service advisors.

Key Responsibilities:

• Process service work orders and service reports efficiently

• Generate standard jobs as directed by supervisors

• Expedite warranty work orders through appropriate channels

• Assist in administration of Customer Service Agreements

• Monitor work in process reports with supervisors

Requirements:

• Minimum post-secondary education

• 2+ years of experience in a support/service operations role

• Strong organizational and communication skills

• Ability to manage multiple tasks effectively

• Commitment to health and safety policies

Join Toromont Cat to enhance customer satisfaction and ensure efficient service operations.
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