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Job Description & How to Apply Below
Our Customer Service Representatives are the warm, knowledgeable voice partners rely on every day. You'll help salons and barbershops with orders, product questions, and any issues that come up — always with care and professionalism. If you love helping people, solving problems, and building relationships, you'll thrive on our Customer Care team.
What you'll do- Process orders and respond to partner enquiries
- Resolve issues quickly with care and professionalism
- Advise partners on products and promotions
- Collaborate with sales and warehouse teams
- 1+ years of customer service or call-centre experience
- Excellent verbal and written communication skills
- Comfortable with order systems and multitasking
- Patient, empathetic, and solution-oriented
- Beauty industry knowledge is a plus
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