Service Advisor at Toromont Reman

Elevate your career as a Service Advisor with Toromont Remanufacturing in Bradford, ON. This full-time role focuses on customer service and technical knowledge while supporting key stakeholders.

Toromont Remanufacturing is seeking a dedicated Service Advisor to manage internal and external communications. In this position, you will leverage your technical expertise and customer service skills to ensure efficient service job execution. Key responsibilities involve managing inquiries, coordinating repairs, and collaborating with production teams for WIP processing.

Key Responsibilities:

• Manage customer inquiries on component sales and service jobs

• Schedule repairs and coordinate with production planning

• Update inventory management systems with component statuses

• Prepare and approve customer quotes in a timely manner

• Provide ongoing customer support throughout service processes

Requirements:

• Post-secondary education in sales or customer service

• Safety conscious with technical knowledge of Caterpillar products

• Exceptional communication skills for cross-functional collaboration

• Proficiency in Microsoft Office Applications

• Willingness to accommodate flexible shifts

Utilize your customer service expertise and technical knowledge in supporting Toromont Reman's initiatives in Bradford.
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