Member Experience Associate at Movati Athletic

Elevate member satisfaction as a Member Experience Associate with Movati Athletic. Engage actively with guests to foster a welcoming and healthy environment every day.

This role at Movati Athletic requires a confident individual who thrives in a dynamic setting. As a Member Experience Associate, your primary focus will be ensuring exceptional customer service while managing member concerns and escalations. You'll maintain a clean environment, promote services, and handle sales transactions to enhance membership experiences.

Key Responsibilities:

• Manage and resolve member concerns proactively

• Provide customer service for retail operations

• Maintain cleanliness and safety in the club

• Promote programs, products, and services effectively

• Handle all sales transactions accurately

Requirements:

• High School Diploma or equivalent experience preferred

• 1+ years in customer service or related industry

• Current CPR & First Aid certification required

• Ability to multitask and remain flexible

• Commitment to ongoing training and improvement

Support a culture of wellness and excellence at Movati Athletic as a Member Experience Associate.
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