Inside Sales Customer Service Representative

Elevate the customer experience at our Ottawa location as an Inside Sales and Customer Service Representative. Engage with inbound inquiries while fostering strong relationships in a collaborative team environment.

This role is an opportunity to grow in a grassroots organization within the apparel and textile industry. You'll be the initial point of contact for customers, ensuring their needs are met while supporting inside sales efforts. The emphasis is on building trust and positivity in each interaction while collaborating with production and administrative teams.

Key Responsibilities:

• Handle inbound customer inquiries professionally

• Support inside sales activities effectively

• Collaborate with teams to ensure accurate order processing

• Utilize Adobe Suite tools to manage customer files

• Develop strong relationships with diverse clientele

Requirements:

• Minimum 2 years in customer service or sales

• Strong English communication skills, written and verbal

• Proficient in Adobe Suite file manipulation

• Customer-focused with a professional approach

• Interest in the textile and apparel sector

Bring your enthusiasm and customer-first mindset to support our dynamic team in Ottawa.
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