Inside Sales & Customer Support Specialist

Drive customer engagement with Tomlinson in the Inside Sales and Customer Service Representative position. Provide responsive service, manage orders, and enhance customer relations in this office-based environment.

As a representative, your primary duties will involve responding to customer needs, managing inquiries, and supporting sales initiatives. You must possess a customer-first mindset and the ability to work efficiently under pressure. Collaboration with various teams will be integral to achieving sales goals and ensuring precise order processing.

Key Responsibilities:

• Address customer inquiries via calls and emails

• Prepare pricing and support customer meeting schedules

• Maintain documentation of customer interactions

• Facilitate technical product inquiries with relevant teams

• Follow up on project opportunities and workload tracking

Requirements:

• Strong orientation toward customer service

• Ability to thrive in a high-volume work environment

• Solid proficiency in Microsoft Office and related technologies

• Relevant experience in sales or customer service is preferred

• High school diploma or equivalent required; degree is an asset

Embrace this chance to impact customer relationships and meet operational needs at Tomlinson.