Part-Time Client Services Representative Role

Join Algonquin College as a Client Services Representative, part-time! Engage directly with students and the public, addressing inquiries at the International Education Centre.

In this role, you will apply your administrative expertise to enhance student services, ensuring inquiries are efficiently routed. With a focus on providing excellent customer service to clients from various cultural backgrounds, experience in a busy office—particularly in education—is key. Familiarity with MS Office and data management software is advantageous.

Key Responsibilities:

• Act as first point of contact for IEC clients

• Direct inquiries to appropriate departments

• Assist managers with lead management tasks

• Support diverse student populations with inquiries

• Ensure adherence to privacy regulations

Requirements:

• Certificate in office administration required

• Minimum three years of administrative experience

• Proficiency in Salesforce and data management programs

• Strong communication abilities and teamwork

• Knowledge of college services is beneficial

Support the international student experience while advancing your career at Algonquin College!
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