Customer-Focused Parts Advisor Position
Job in
Ottawa, Ontario, Canada
Listed on 2026-08-24
Listing for:
Home Run Auto Group
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
As a Parts Advisor at Ottawa Ford Kia, you will be key in generating customer service quotes, managing appointment schedules, and following up on repairs. Candidates with multitasking capabilities and a proactive customer service approach will excel in this fast-paced role, where training is provided for entry-level applicants.
Key Responsibilities:
• Generate clear service order estimations for customers
• Effectively manage and schedule appointments
• Conduct follow-up calls for customer satisfaction
• Explain cost and service time requirements
• Inform customers about completed work and adjustments
Requirements:
• Exceptional skills in customer service
• Ability to work independently with minimal supervision
• Capable of handling multiple tasks
• Open to entry-level applicants and training
• Strong desire to learn and grow in the role
Bring your customer service expertise to Ottawa Ford Kia as a Parts Advisor, enhancing the customer experience.
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