Service Desk Associate

Position: The Home Depot Service Desk Associate
Location: Carleton Place

Join The Home Depot as a Service Desk Associate, championing customer needs for special orders and projects. Ensure smooth order processes and promote customer satisfaction in every interaction.

In this role, you will act as a key point of contact between customers and various departments to deliver exceptional service. As a Service Desk Associate, your responsibilities include monitoring project timelines and aligning with installation teams, making problem-solving a central aspect of your work. If you enjoy guiding customers to the best solutions, this is your chance to excel.

Key Responsibilities:

• Oversee customer orders from initiation to completion

• Serve as a liaison for customer and vendor communications

• Address customer concerns and troubleshoot effectively

• Organize all related activities with the Project Support Centre

• Ensure accurate and timely delivery of services

Requirements:

• Excellent interpersonal and communication skills

• Proven experience in project support or customer service

• Ability to handle multiple tasks efficiently

• Willingness to learn and grow in your role

• Detail-oriented with strong organizational skills

Utilize your expertise in customer support at The Home Depot today!
#J-18808-Ljbffr