Bilingual Customer Support at OXARO

Become a Bilingual Customer Support Representative with OXARO in Ottawa, ON. Provide excellent assistance via phone, chat, and email while guiding clients through vital government programs.

The role focuses on addressing inquiries through various channels, ensuring clear communication in both French and English. With 1-2 years of customer service and call center experience, you will help individuals navigate forms and services professionally. Join OXARO's mission to enhance Canada's public sector through expert support.

Key Responsibilities:

• Respond to inquiries about government programs

• Provide accurate and clear program information

• Assist individuals with forms and compiling data

• Offer empathetic and professional support

• Meet key performance indicators and follow procedures

Requirements:

• 1-2 years of customer service experience

• Call center experience is a significant asset

• Proficient in Microsoft Office, especially Excel

• Residing in Ottawa-Gatineau with a Reliability clearance

• Excellent bilingual communication skills

Support your community while building a rewarding career with OXARO in Ottawa.
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