Customer Service Representative Induspac Group

Explore a full-time customer service role with Induspac Group in Stittsville, ON. You'll support order processing and enhance customer experiences while collaborating with various teams.

As a Customer Service Representative, you will assist with all stages of order processing, working closely with the sales team and ensuring timely order management. This role emphasizes client-oriented service and improving operational efficiency, making it ideal for proactive problem solvers. Your excellence in communication and strong interpersonal skills will help forge positive relationships within the company and with clients.

Key Responsibilities:

• Process customer orders efficiently and accurately

• Collaborate with sales for order confirmations and inquiries

• Maintain communication on shipping status and quotes

• Support continuous improvement in operations

• Perform additional duties as assigned by management

Requirements:

• Proven experience in customer service roles

• College diploma in a relevant field

• Intermediate proficiency in Excel and MS Office

• Experience in manufacturing, packaging knowledge a plus

• Bilingual in French is an asset

Bring your client-focused approach and problem-solving abilities to the Induspac Group as a key member of the customer service team.
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