Induspac Group Customer Service Specialist

Join Induspac Group as a full-time Customer Service Specialist based in Stittsville, ON. This role is pivotal in managing client interactions and supporting order processing.

In this position, you'll tackle various customer service duties, emphasizing accurate order management and collaboration with the sales team.

Your role involves engaging with clients and ensuring a superior service experience. You will leverage your problem-solving skills and interpersonal tact to foster positive relationships and streamline communication across departments.

Key Responsibilities:

• Enter and manage customer orders from initiation to delivery

• Communicate order statuses and maintain accurate documentation

• Assist in sales inquiries and prepare billing details

• Contribute to operational improvements within the team

• Undertake additional tasks as directed by the General Manager

Requirements:

• Experience in customer service environments

• Relevant college diploma or certification

• Proficiency in MS Office Suite, especially Excel

• Background in manufacturing or packaging preferred

• French language proficiency is advantageous

Elevate customer experiences through your dedication and communication skills with Induspac Group in Stittsville.
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