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Customer Service Representative at Porter Airlines
Job Description & How to Apply Below
Porter Airlines is hiring to enhance its team of Customer Service Representatives. Candidates should possess skills in teamwork, problem resolution, and communication while being detail-oriented. The role involves various service functions supporting passengers, including checking in travelers and assisting those with disabilities in a dynamic airport environment.
Key Responsibilities:
• Provide high quality customer service during passenger check-in
• Monitor carry-on luggage and assist with boarding procedures
• Complete reports for mishandled baggage recovery
• Maintain communication with passengers during tracing processes
• Participate in safety management and report hazardous situations
Requirements:
• Minimum 2 years experience in customer service
• Familiarity with Google Docs, Sheets, and Calendar
• Ability to multitask in a fast-paced environment
• Dependable with a clear attendance record
• Must lift up to 50lbs and assist with wheelchair operations
Bring your service excellence and customer focus to build your career with Porter Airlines.
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