Weekend Switchboard Operator at CHEO

Become a Weekend Switchboard Operator at CHEO in Ottawa, providing essential communication services within a leading pediatric health facility. Engage with diverse hospital operations while delivering exceptional customer service.

In this pivotal part-time role, you will manage incoming calls, redirect inquiries, and ensure visitors reach their destinations. Your responsibilities extend to handling distress alarms, overhead paging, and maintaining vital databases. Join a dedicated team committed to improving children’s health outcomes through outstanding communication.

Key Responsibilities:

• Answer incoming calls and direct to appropriate departments

• Provide general information about hospital services

• Monitor alarm systems and respond to distress signals

• Manage databases for staff directories and contact information

• Perform overhead paging and emergency call procedures

Requirements:

• Secondary school graduate with 3 months related experience

• Strong customer service orientation and interpersonal skills

• Excellent organizational skills and attention to detail

• Bilingual in French and English is essential

• Familiarity with Microsoft Office Suite preferred

Your role at CHEO will be crucial in enhancing communication and service delivery for children and families.