Guest Services Supervisor at Place D’Orleans

Join Primaris REIT as a Guest Services Supervisor at Place D’Orleans in Orleans, Ontario, and lead efforts to enhance customer experiences through effective staff management and service programs.

As a Guest Services Supervisor, your role encompasses leading a customer-focused team to provide top-tier service within the shopping centre environment. You will interact with patrons, oversee staff training, and manage various community-focused initiatives. Your ability to effectively communicate and mediate will be crucial in maintaining tenant relationships and successfully executing marketing strategies.

Key Responsibilities:

• Train and orient new Guest Services team members

• Manage scheduling for customer service excellence

• Maintain a centralized feedback database

• Process and oversee community club bookings

• Run social media and marketing initiatives effectively

Requirements:

• College diploma or equivalent is necessary

• 3-5 years relevant experience, including supervisory

• Proficient with MS Office applications

• Basic understanding of social media marketing

• Certification in First Aid and CPR recommended

Enhance your career in guest services management at Primaris REIT and make a significant impact on customer satisfaction.
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