Customer Service Specialist at Culligan

Join Culligan as a Customer Service Specialist, where you'll assist clients with water treatment solutions both in-person and over the phone. This role demands excellent communication skills and multitasking abilities.

Culligan is looking for an energetic Customer Service Specialist to elevate customer experiences. In this position, you will manage service calls, set up deliveries, process contracts, and promote our extensive water product range.

Your role will be critical in maintaining service excellence and customer satisfaction.

Key Responsibilities:

• Assist customers in person and on phone professionally

• Set up deliveries and book service calls efficiently

• Process new contracts and coordinate installations

• Promote and up-sell products to enhance customer value

• Handle accounts receivable collections and related tasks

Requirements:

• Previous customer service experience required

• Outgoing and friendly demeanor essential

• Strong multitasking in a fast-paced environment

• Intermediate computer skills needed

• Excellent phone communication abilities

Bring your customer-focused attitude and interpersonal skills to enhance Culligan's mission in providing clean water solutions.