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Field Hardware Solutions & Customer Success Specialist

Job in Ottawa, Ontario, Canada
Listing for: Giatec
Full Time position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Computer Repair / Support
  • IT/Tech
    Technical Support, HelpDesk/Support, Computer Repair / Support, Technical Sales
Salary/Wage Range or Industry Benchmark: 70000 - 90000 CAD Yearly CAD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Giatec is seeking a Customer Success and Solutions Specialist to join the team behind Mix Pilot, our IoT hardware platform for the ready-mix concrete industry. You will deploy hardware, support installations, and ensure customer success across North America from our Ottawa headquarters.

You will work with a hybrid schedule, travel to customer sites in the US and Canada, and collaborate with the Customer and Engineering Success teams to drive product improvements.

Step into the Field Hardware Solutions & Customer Success Specialist role at Giatec in Ottawa, ON, Canada and grow with us.

The following opening is for a Field Hardware Solutions & Customer Success Specialist with Giatec.

Our team is growing, and we are hiring a Field Hardware Solutions & Customer Success Specialist in Ottawa, ON, Canada.

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