Bilingual Advisor at Sirva

Position: Bilingual Relocation Advisor at Sirva
Enhance the relocation experience for Government of Canada transferees as a Bilingual Relocation Advisor 'll provide essential support and guidance to families navigating their transition.

In this Level 1 role, you'll serve as the primary contact for transferees, managing communications via various channels. Your tasks will include providing assistance on benefits and entitlements, managing expenses, and conducting planning sessions to ensure a smooth relocation process. This position is well-suited for those with strong organizational skills and a customer service focus.

Key Responsibilities:

• Provide relocation assistance via calls, emails, and chats

• Conduct planning sessions for different types of relocations

• Review and process expense claims for transferees

• Maintain detailed notes in relocation files

• Assist with various administrative support tasks

Requirements:

• Bilingual proficiency is highly advantageous

• Strong communication skills across digital platforms

• Ability to manage multiple requests effectively

• Experience in fast-paced environments required

• Self-starter with initiative and judgment

Contribute to the success of Sirva by delivering exceptional service during crucial transitions for relocating families.