Museum Visitor Services Host

Serve visitors at the Canadian Museum of Nature in Ottawa using customer service, ticketing, sales, and cash-handling skills. Holiday-season part-time and occasional schedules are available.

Working with the Visitor Planning team, the Host provides welcoming experiences and communicates museum offers, amenities, and experiences. You will use the ticketing system, promote memberships and products, process payments, and support visitor satisfaction. The position is located at the Victoria Memorial Museum Building.

• Provide high-quality service to visitors, clients, and members
• Sell memberships and museum products using established techniques
• Promote offers in person and over the phone
• Process payments and balance cash drawers
• Collect comments and conduct visitor surveys

• Completion of secondary school or equivalent
• Experience providing proactive service and communicating visitor needs
• Experience promoting products or services to meet customer needs
• Experience delivering high-quality service within a team
• Legal entitlement to work in Canada

Bring visitor service, sales, ticketing, and cash-handling abilities to the Canadian Museum of Nature’s Ottawa team.