Aspira Rockland Manor Customer Service Concierge

Location: Clarence-Rockland

Join Aspira Rockland Manor as a Customer Service Concierge, where your role will focus on supporting seniors with exceptional service. This casual position is perfect for those passionate about creating meaningful interactions.

In your role at Sienna, you will engage with residents daily, ensuring each one feels valued and understood. Your responsibilities will encompass assisting with inquiries, managing records, and creating a warm welcome for visitors. With availability for both weekday and weekend shifts, flexibility is key in this on-call position.

Key Responsibilities:

• Deliver high-quality customer service to residents and visitors

• Assist with inquiries and complaints employing strong problem-solving skills

• Conduct mini-tours and greet visitors warmly

• Maintain organized records and handle cash with precision

• Provide clerical support to management as needed

Requirements:

• Compassionate nature and outstanding customer service skills

• Proficient in Microsoft Office Suite

• Capable of clear and professional communication

• Eligible to work in Canada

• Pass required background checks

Become a vital part of Aspira Rockland Manor, enhancing daily life for our seniors.