Branch Customer Service Associate

Scotiabank is seeking a Customer Experience Associate to deliver relatable, people-centric service at its Beacon Hill branch.

This part time position works 11.25 hours weekly within Scotiabank’s Canadian Banking Branch network. You will help customers achieve financial goals by listening carefully, uncovering needs, processing transactions, and providing clear guidance. Success requires proven customer service skills, a friendly approach, technical confidence, and willingness to learn.

• Build strong customer relationships through excellent service
• Listen to understand what customers are asking
• Uncover and solve customer needs
• Explain complicated banking concepts simply
• Contribute positively to a team-oriented branch environment

• Professional, friendly, and efficient customer assistance
• Demonstrated success in target-based performance environments
• Eagerness to learn and determination to succeed
• Strong customer service experience from work or community involvement
• Comfort promoting digital and self-service banking options

Use your people-centric service, clear communication, and banking support skills to help Scotiabank customers in Beacon Hill.