GoodLife Fitness Front Desk Motivator

Welcome Good Life Fitness members in Ottawa as a part time Customer Service Representative, using communication skills and fitness knowledge daily.

As a Motivator at the Rideau Centre club, you greet members and potential members, support positive experiences, and maintain a welcoming, clean, safe environment. You will answer calls, manage appointments, explain memberships, and assist with club systems. The position also includes Fit Fix support, member issue resolution, sales opportunities, and required learning.

• Greet members and check them into the club
• Handle calls, messages, and appointment bookings efficiently
• Answer questions about Fit Fix and Cardio machines
• Resolve member concerns and update membership information
• Complete cleaning tasks, club runs, and Fit Fix sessions

• CPR-A and AED Certification
• Smart Tan certification within three months of employment
• Excellent written and verbal communication skills
• Computer proficiency and customer service skills
• Knowledge of the fitness industry

Support Ottawa members through welcoming service, front desk expertise, fitness guidance, and confident membership assistance at Good Life Fitness.