Part-Time Client Services Administrator
Job in
Ottawa, Ontario, Canada
Listed on 2026-10-29
Listing for:
Sun Life Financial
Part Time, Apprenticeship/Internship
position Listed on 2026-10-29
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Clerical -
Administrative/Clerical
Office Administrator/ Coordinator, Clerical, Business Administration
Job Description & How to Apply Below
Support Sun Life clients in Waterloo as a part-time Client Services Administrator using Excel, accurate processing, and strong communication skills.
This student position supports GRS Operations client administration for Plan Sponsors, Members, and Advisors. You will handle inquiries and daily administration within service level standards. The work includes transactions, member accounts, client feedback, and issue escalation.
Key Responsibilities:- Handle daily administration for a block of business
- Process control account transactions accurately each day
- Verify output and correct member account information
- Escalate issues and complaints to Client Service leadership
- Track assigned work in management operating systems
- Excellent PC skills, especially Microsoft Excel
- Accuracy and speed when handling daily work
- Strong organization and multitasking abilities
- Excellent verbal, written, and interpersonal communication
- Knowledge of RRSPs, DCPPs, DPSPs, and GRS products
Apply your Excel, administration, and customer service skills while supporting accurate GRS client operations at Sun Life.
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