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Customer Support Advocate - Tech Troubleshooter

Job in Ottawa, Ontario, Canada
Listing for: ServiceTitan
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 27000 - 37000 CAD Yearly CAD 27000.00 37000.00 YEAR
Job Description & How to Apply Below

Service Titan Canada is seeking a Customer Support Advocate to be the first line of support for our customers while becoming a subject-matter expert in our software. You’ll craft creative workflows, prevent escalations, and deliver timely, high-quality solutions to diverse customers.

The role emphasizes empathy, strong communication, and problem-solving in a fast-changing environment, with opportunities for growth and internal transfers. Start date is November 30th, 2026.

We are seeking a motivated Customer Support Advocate
- Tech Troubleshooter to join Service Titan in Canada.

Learn more about the Customer Support Advocate
- Tech Troubleshooter role in the description above.

We appreciate your interest in this position.

Join Service Titan and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Support Advocate
- Tech Troubleshooter role at Service Titan, based in Canada.

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