Upper Dental Patient Coordinator Role

Elevate patient care at Upper Ottawa Dental as a Patient Coordinator in Hamilton. Manage appointment schedules and engage with patients effectively in a supportive environment.

In this pivotal role, you will create a warm atmosphere for patients while optimizing their visit schedules. Your responsibilities will include effective communication with patients and accurate record-keeping to enhance their experience. You will handle billing and inquiries with professionalism and ensure patients feel valued.

Key Responsibilities:

• Greet and assist patients upon arrival

• Optimize daily appointment schedules for maximum utilization

• Maintain accurate patient records and manage recall system

• Facilitate appointment calls and confirmations

• Complete billing and process insurance claims professionally

Requirements:

• Minimum 1 year of experience in Dental Administration

• Experience with dental software is mandatory

• A clinical background is a plus

• Legally authorized to work in Canada

• Commitment to building an inclusive workforce

Utilize your administrative skills to improve patient interactions at Upper Ottawa Dental.
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