Instructional Officer

Job Summary

This Instructional Officer (Instructional Designer) is responsible for the management of complex instructional design and evaluation projects. The major responsibilities are:

• Manage instructional design projects and teams or working groups of instructors and/or Branch representatives, by developing and coordinating interdependent work plans, ensuring objectives and results align with the strategic direction and planning initiatives of the Service.
• Conduct complex analysis by developing, recommending and implementing training/learning solutions.
• Develop, revise and recommend policies and procedures in support of existing and new programs.
• Train, certify and mentor Service instructors and content subject‑matter experts by developing objectives, assigning work, recommending/providing training, and providing guidance.
• Provide employees with interpretation on policies, procedures and guidelines by organizing and conducting information sessions.
• Conduct studies and formal evaluation analyses (including instrument development and statistical analysis), write reports and make recommendations to the Instructional Architect.
• Collaborate and make recommendations on the maintenance and updating of the various training and learning systems in use, including the Learning Management System and the Service's various synthetic simulation software / hardware.
• Assist in the evaluation of the performance of employees involved in team projects, and more specifically, in the evaluation of the performance of Service Instructors.

The Instructional Officer is responsible for designing high‑quality learning experiences that support a wide variety of learning styles and abilities, incorporating a range of strategies to promote the acquisition of skills and knowledge. Operational training programs often last up to 16 weeks, requiring careful planning and design to maintain learner engagement and motivation. In our pass/fail training environment, the Instructional Officer ensures all learning materials and assessments are aligned with the program's objectives and that the assessment strategy effectively measures learners’ mastery of the required skills and knowledge.

The Instructional Officer also provides direct support to the delivery team, collaborating to ensure seamless execution of the training program and addressing any questions or concerns that may arise.

• Undergraduate degree in Education or Educational Psychology and four (4) years of experience.
• A combination of an undergraduate degree in Human Resources with a university certificate or a recognized professional accreditation in education or training and four (4) years of experience.
• Undergraduate degree in a related discipline and seven (7) years of experience.
• Candidates with an equivalent combination of relevant education, training and seven (7) years of experience may also be considered.

The undergraduate degree must be obtained from an accredited learning institution recognized in Canada. If the program was completed outside Canada, proof of a Canadian equivalency must be obtained at the applicant’s expense from an accredited learning institution recognized in Canada. Any higher level of education (i.e., Masters, Doctorate) in a related field may be recognized as experience.

Experience is defined as:

• Application of a systems approach to training.
• Application of project management principles.
• Conducting learning needs analysis and performance gap analysis.
• Developing lesson plans, learning materials, exercises and assessment instruments.
• Evaluating the effectiveness of training programs and writing training evaluation reports.

• Instructional design principles.
• Adult learning principles.

• Advisory (Ability to Provide Advice)
• Coaching (Developing Others)
• Initiative
• Project Management
• Teamwork
• Communication

• Graduate degree in Education.
• Experience in designing skill‑related or scenario‑based training courses.
• Experience designing training courses with a pass/fail assessment component.
• Experience designing long (more than 4 weeks) instructor‑led training programs.

Not applicable.