Learning Designer

The compensation for this position is determined by a combination of skills, experience and is aligned to the market in which the job is posted. Your recruiter will provide additional details about our total rewards package during the hiring process.

Vacancy Status: This posting is for an existing role.

Learning Needs Assessment

• Conduct learning needs assessments in collaboration with internal stakeholders and subject matter experts to identify the relevant learning content and learning design requirements.

Learning Design

• Design and implement Banking System, Back Office, Up-Skilling and Management Training, beginning with comprehensive intake to ensure alignment to the business needs.
• Partner and maintain strong interaction with subject matter experts and other team members to create, review, and revise materials, valuing others’ input, expertise, and diversity.
• Design the learning framework for various types of learning methods and media that enables the achievement of desired job performance outcomes.
• Design storyboards, curriculum, learning modules, supporting learning collateral (manuals, job aids, etc.) and instructor guides.
• Develop interactive, engaging training experiences by applying the principles of adult learning including contextualized practice, assessment and testing.
• Identify opportunities and activities to promote knowledge and skills transfer before, during, and after the learning initiative.
• Ensure training content is accurate and supports identified competencies.
• Pilot (test) learning initiatives with appropriate target audiences.
• Revise / adjust learning design and collateral, based on pilot feedback.
• Other tasks as deemed necessary to support the needs of the business.

Learning Management System

• Assist with the maintenance of the content and structure for the LMS offerings.
• System Reporting – Creating, sharing, and updating as necessary to track and monitor learning and effectiveness across Alterna.
• Understand and anticipate the impact of future LMS vendor releases and patches.
• Troubleshoot employee issues and provide solution(s).

Change Management

• Design, develop and implement integration and conversion training programs to support Alterna-specific mergers and acquisitions.
• Contribute to design and delivery of People and Culture initiatives, such as Bring Your Child to Work Program, Holiday Events and other engagement initiatives aimed at enhancing the employee experience
• Advocate the role of change agents for corporate programs to ensure management and employees buy in to the required change(s).
• Participate in development and delivery of company wide presentations.

Educations / Certifications / Experience

• A degree in instructional design, education, related field or relevant combination of education and experience in Human Resources, Adult Education or Training and Development, certificate or diploma from a college, university, or a recognized and acceptable supplier of train the trainer courses.
• 3 years experience in an instructional design role supporting enterprise-wide learning preferably in a financial services setting
• Experience with authoring tools (Articulate or other e-learning software) is an asset.
• Change Management Certification is an asset.
• I4PL certification required – Certified Training and Development Professional™ (CTDP)

Knowledge & Skills

Must have:

• Applied understanding of the principles of instructional design and adult learning.
• Demonstrated ability to plan for and custom-design various types of learning initiatives (for all types of in person and virtual learning media), i.e., learning design plans / frameworks, storyboards, scripts, learning objectives, learning content and interactive strategies, and materials and media to support learning retention (job aids / performance support tools, learner workbooks and resources, etc.).
• Demonstrated ability to create courses for blended learning programs through effective performance needs assessment, curricula design, learning experience design, and learning evaluation.
• Proven ability to plan, coordinate and manage multiple…