Financial Coach​/Group Facilitator; Temporary

61-2026 – Financial Coaching / Group Facilitator (Temporary/Contract)

We are seeking a skilled, engaging, and client-centered Financial Coach and Group Facilitator to join our Financial Coaching team.

This role delivers both group-based financial education and individual (1:1) financial coaching, supporting clients in building financial knowledge, skills, and confidence. You will design and facilitate workshops while also working directly with clients to achieve their financial goals.

This position is ideal for someone who thrives in a dynamic, community-based environment and brings strong facilitation, coaching, communication, and program development skills.

Location:

Ottawa, Office-based (312 Parkdale Avenue) Ottawa, Office-based. FSO‑SFO is located on the unceded Territory of the Anishinaabe Algonquin Nation.

Start Date:

ASAP

Position:
Temporary/Contract, Unionized

Salary: $53,476.41 to $60,078.14 (Level
4)

Hours of Work:
Evening and weekend work is required (7 hours per week)

Job
-2026 Financial Coach/Group Facilitator

Family Services à la famille Ottawa (FSO‑SFO) has been strengthening individuals and families—and, by extension, the Ottawa community—since 1914. We provide skillful and compassionate support to address the mental health, family conflict or violence, and parenting challenges that families face. Through accessible counselling, support groups, and educational programs, families increase their knowledge and skills, adopt healthy strategies, build meaningful connections, and enhance resilience.

We serve individuals across the lifespan and within all types of family constellations, including children, youth, transitional‑aged youth, adults, seniors, couples, and families. Our work is grounded in the real needs of our clients and families, the complex environments they live in, and a strong foundation of clinical and mental health expertise.

From Mothercare during the influenza epidemic of 1917, to supporting families through post‑WWII reintegration, to redefining family therapy to reflect the diverse realities of “family”, FSO‑SFO continues to innovate and evolve in response to the changing needs of our community.

We strive to lead and convene the best and most promising practices, ensuring our services remain relevant and impactful. Today, 98% of clients report that working with FSO‑SFO has had a positive impact on their lives.

As an accredited non‑profit charitable organization, FSO‑SFO is a trusted pillar of the Ottawa community. Our team is united by a commitment to well‑being, belonging, community, accountability, and client‑centered care. Join us in making a lasting difference for Ottawa families.

The Financial Coach and Group Facilitator deliver workshops, courses, and training sessions while also providing one‑on‑one financial coaching.

This role ensures engaging, inclusive learning experiences and supports clients in improving financial stability through goal setting, education, and ongoing coaching.

• Assess client and community needs to identify relevant financial education and coaching topics
• Design and develop workshops, courses, and coaching materials that are practical, evidence‑informed, and accessible
• Create tools, worksheets, and resources for both group and individual coaching
• Adapt and update materials based on feedback and emerging needs
• Ensure all content is inclusive, culturally appropriate, and accessible

• Facilitate workshops and group sessions using effective adult learning techniques
• Create a welcoming, respectful, and trauma‑informed learning environment
• Prepare and set up group sessions (in‑person or virtual)
• Respond to participant questions and manage group dynamics effectively
• Identify participant needs and refer to appropriate community resources or supports
• Promote and refer participants to one‑on‑one financial coaching when appropriate
• Ensure spaces are organized, and materials are properly stored after sessions

• Provide one‑on‑one, client‑centered financial coaching using a strength‑based, trauma‑informed approach
• Assess clients’ financial situations and…