Academic Administration Senior Officer Role

Join the University of Ottawa as a Senior Officer in Academic Administration, dedicated to enhancing student services and support. Provide essential client service and execute administrative tasks effectively in a vibrant educational environment.

This role is positioned within Academic Services, focusing on undergraduate studies. As a Senior Officer, you will be the first point of contact for students, evaluating their needs and implementing interventions. Applicants should bring comprehensive knowledge of academic policies, problem-solving skills, and experience with Microsoft Office Suite.

Key Responsibilities:

• Assess and interpret student needs for policy activation

• Plan and support interventions based on diagnostics

• Analyze student files and ensure adherence to deadlines

• Manage student requests for program modifications

• Oversee course selection and registration processes

Requirements:

• Postsecondary degree and relevant experience required

• Strong knowledge of academic programs from high school to postgraduate

• Experience in decision-making and problem-solving

• Proficient in Microsoft Office applications

• Bilingual in English and French, both spoken and written

Bring your expertise in academic administration and client service to the University of Ottawa, assisting students in achieving their academic goals.
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