Lead Advanced Security Service Technician

Job Description

As a Lead Advanced Security Service Technician at Honeywell, you will lead and manage a team of field service technicians, providing technical guidance and support. Your expertise and leadership will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers. You will report directly to our Field Service Manager and the role will be based out of our Kanata, Ontario location, working at one primary customer site 5 days a week.

In this role, you will impact customer satisfaction and operational efficiency by ensuring that our field service team delivers high-quality service and technical support, thereby enhancing the overall customer experience.

• Lead a team of field service technicians, providing technical guidance and support.
• Oversee field service operations, ensuring efficient and effective service delivery.
• Assist with scheduling field service technicians to meet customer demands and service level agreements.

• Minimum of 6 years of proven experience in field service engineering, with a focus on access control, security, CCTV, and advanced networking.
• Minimum of 3 years of proven leadership and team management skills.
• Minimum of 3 years experience in driving process improvements and implementing best practices.
• Ability to obtain and maintain top secret clearance – TSS.
• Must have a valid Class G driver's license.

• Bachelor's degree in Engineering or a related field;
  Master's degree preferred.
• Strong problem‑solving and decision‑making abilities.
• Strong technical knowledge and expertise in relevant technologies.
• Strong leadership and mentoring skills.
• Ability to work independently and make sound decisions.
• Continuous learning mindset and willingness to stay updated with industry advancements.

The annual base salary range for this position is $90,000–$120,000 in Kanata, Ontario. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

This position is for a current vacancy.

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software‑industrial company committed to introducing state‑of‑the‑art technology solutions to improve efficiency, productivity, sustainability, and safety in high‑growth businesses in broad‑based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

THE BUSINESS UNIT:
Provide building services through a team of dedicated experts both on site at a customer's building or via remote services capabilities. We help buildings of every size with our smart, customized solutions to help optimize an entire facility or building portfolio with managed services, remote building operations, predictive maintenance software, energy management, and cybersecurity protection.

About Us:

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Learn more about Honeywell: .