Building Operator

Compensation

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is C $35.00 per hour - C $40.00 per hour.

The work hours for this position are Mon - Fri + Weekends, 7:00 am - 3:30 pm.

The Building Operator is responsible for the safe, efficient, and reliable operation, monitoring, maintenance, repair, and optimization of base building systems, including mechanical, electrical, plumbing, HVAC, control systems, and related infrastructure. The role is responsible for identifying and developing appropriate corrective maintenance solutions, as well as executing those repairs. In addition, the position performs routine preventive maintenance activities, including scheduled inspections, deficiency assessment and resolution, and ensuring all building systems operate safely, efficiently, and in compliance with regulatory requirements.

This role also supports the continuous improvement of building operations.

The position requires responding to service requests and taking immediate action to resolve emergency situations or system breakdowns, while maintaining a safe, clean, and compliant work environment. The building operator ensures that all managed utilities and building systems meet required operational specifications. This is a hands‑on role involving mechanical, electrical, plumbing, and general building repairs.

Responsibilities also include coordinating and overseeing contractors to ensure work is completed safely and in accordance with established standards, as well as communicating effectively with operations manager, Business Unit Stakeholders, and end users.

• Maintain high system uptime, reliability, and operational efficiency.
• Effectively operate, monitor, and maintain HVAC and central plant systems (boilers, chillers, pumps, cooling towers, Building Automation System (BAS)).
• Troubleshoot and repair mechanical, plumbing, and minor electrical systems.
• Diagnose system issues and implement corrective actions proactively.
• Ensure preventive maintenance tasks are completed on schedule.
• Adjust systems to meet comfort, energy, and efficiency targets.
• Read and interpret technical drawings (mechanical, plumbing and electrical diagrams, floor plans).
• Deliver work safely, efficiently, and to a high‑quality standard.
• Work independently and manage multiple priorities effectively.
• Maintain strong attendance and performance standards.
• Mentor and support development of maintenance technicians.
• Review vendor work and challenge where necessary.
• Adherence to safety standards and regulatory compliance.

• Ability to read, write, and communicate in English required (French for Qc Province).
• Communicate effectively with clients, managers, coworkers, and stakeholders.
• Collaborate with ISS and customer operations teams on facility performance.
• Maintains professional appearance and conduct organization, and presentation.
• Demonstrates strong organizational skills and attention to detail.
• Influence safe work practices and operational discipline across teams.
• Analyze system trends and respond to systems alarms.
• Support lifecycle planning and capital forecasting.
• Ensure alignment with preventive maintenance programs.

• Minimum 5 years of experience in building operations and maintenance.
• Journeyman-level expertise in HVAC, electrical, plumbing, hydraulics, or controls systems.
• Proven ability to troubleshoot, repair, and maintain building systems.
• Experience safely isolating hydronic and electrical systems.
• Familiarity with auxiliary systems (e.g., vertical lifts, overhead doors).
• Strong understanding of safe work practices and maintenance procedures.
• Experience maintaining clean, safe, work environments.
• At least one of the certifications listed below, or demonstrated progress toward obtaining one, is preferred.

• Ability to read and interpret technical drawings and schematics.
• Strong knowledge of building systems, including fire‑life safety and emergency generators.
• Ability to use hand tools, equipment, and perform physically demanding tasks safely.
• Proficiency in brazing, soldering, and pipe threading.
• Familiarity with Building Automation Systems (BAS) and CMMS systems is an asset.

• BES Level II or 4th Class Power Engineer.
• Power Engineering certification or equivalent (e.g., Building Environmental Systems (BES) Certification).
• Power Engineer Certification (4th or 5th Class depending on jurisdiction).
• Technical Diploma in HVAC, facilities maintenance, or Building operations.

• Perform preventative and solution corrective maintenance on mechanical, electrical, plumbing, and life safety systems.
• Complete all required documentation for PM's and RM's inside CMMS system of record.
• Perform routine inspections, rounds, and readings on building…