Field Operations Lead

Location: Ottawa, Ontario, with regular travel to deployment sites
Team: Technology and Development
Schedule: Full-time

Lumenix develops hardware, software, sensor systems, and artificial intelligence solutions for healthcare and other industries across North America. Our mission is to improve safety, operational efficiency, and quality of life through innovative, practical applications of technology.

Our Artificially Intelligent Monitoring System (AIMS) applies privacy-preserving ambient AI to healthcare environments, providing actionable intelligence that helps clinical teams improve patient safety and care. Lumenix is expanding its technology platform and pursuing opportunities in both domestic and international markets.

Lumenix values technical excellence, collaboration, initiative, and practical problem-solving. Our multidisciplinary teams bring together diverse skills and perspectives to address complex challenges. We encourage independent thinking, professional growth, and a shared commitment to delivering meaningful results for our clients.

Founded in 2012, Lumenix initially developed a national platform combining lighting, software, and sensor technologies for clean technology and property technology applications. Following the acquisition of AIMS technology in 2020, the company expanded its focus to include ambient AI solutions for clinical environments.

AIMS uses a network of ceiling-mounted devices and infrared-based 3D sensors to anonymously perceive human movement and positioning without collecting personally identifiable information. The platform delivers real-time intelligence designed to help healthcare teams prevent adverse events, improve health outcomes, and support clinical staff.

You are a technically capable professional who combines strong CAD design skills with practical experience in technical installations and field operations. You are comfortable interpreting architectural drawings, developing detailed equipment layouts, conducting site surveys, and coordinating installation activities.

You understand how physical environments influence the performance and reliability of technical systems. You can identify installation constraints, anticipate deployment challenges, and translate engineering requirements into practical, executable plans. You are equally comfortable working independently on detailed CAD layouts and coordinating technicians, contractors, and client representatives at deployment sites.

Lumenix is seeking a Field Operations Lead to oversee the planning, layout, and execution of AIMS deployments across client sites. This position combines two equally important responsibilities: technical layout design using CAD and field operations management.

You will be responsible for drafting AIMS deployment layouts from architectural drawings, determining appropriate sensor and equipment placement, and ensuring designs comply with the system's technical and operational requirements. You will also conduct site audits, coordinate installations, oversee calibration and commissioning, and verify deployment readiness.

Working closely with engineering, hardware, and client stakeholders, you will develop the standardized design and deployment procedures needed to support multiple simultaneous installations and scale AIMS deployments to thousands of nodes.

CAD Design and Deployment Planning (Approximately 50%)

• Develop detailed AIMS deployment layouts using CAD software based on architectural floor plans, site surveys, and system design requirements.
• Determine appropriate placement and quantities of AIMS nodes, sensors, networking equipment, and supporting infrastructure.
• Evaluate sensor coverage, fields of view, physical obstructions, ceiling conditions, cable routing, network distance limitations, and power requirements when developing deployment layouts.
• Review architectural drawings and proposed installations to identify technical limitations, coverage gaps, and unsuitable deployment configurations before installation begins.
• Conduct site surveys and technical audits to validate architectural information, assess installation feasibility, and confirm that proposed layouts reflect actual site conditions.
• Prepare and maintain accurate deployment drawings, equipment schedules, installation documentation, and as-built records.
• Coordinate with engineering to resolve unusual site conditions, technical constraints, or proposed configurations that fall…