Senior Manager, Lifecycle Management & Reliability

As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We're a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being-on and off the job. Connect with a career that matters.

We are seeking an experienced engineering leader to join our Hardware Engineering organization in Ottawa, ON, leading multidisciplinary teams across the lifecycle of complex packet and optical networking products. The role provides leadership for product reliability, manufacturability, supply continuity, failure analysis, and technical support across multiple platforms and product families. The successful candidate will combine strong technical leadership with sound business judgment to balance customer commitments, product quality, manufacturing readiness, supply continuity, and engineering priorities.

• Lead and develop a multidisciplinary hardware engineering team supporting packet and optical networking platforms through development, qualification, manufacturing, sustaining, field support, and end-of-life.
• Provide technical and team leadership for complex electrical, optical, FPGA, Ser Des, memory, interface, power, manufacturing, and product-quality investigations.
• Drive cross-functional decisions involving hardware design, product engineering, manufacturing, quality, supply chain, software, systems engineering, product management, suppliers, and customer-facing organizations.
• Lead component obsolescence, alternate sourcing, qualification, cost-reduction, engineering change, and supply-continuity initiatives across multiple product families.
• Make risk-based decisions on product changes, component substitutions, qualifications, manufacturing readiness, field issues, supplier issues, and corrective actions.
• Analyze qualification results, manufacturing metrics, field-return trends, reliability data, and failure-analysis findings to identify risks and drive corrective actions.
• Lead reliability engineering, product reliability prediction, failure investigations, and laboratory capabilities that enable root-cause analysis and resolution of product and customer issues.
• Drive continuous improvement initiatives that improve engineering effectiveness, product quality, lifecycle management, and organizational scalability.

• Education:
  
  Bachelor's degree in Electrical Engineering, Computer Engineering, or a related engineering discipline.
• Experience:
  
  10+ years of hardware engineering experience in telecommunications, networking, or optical systems, including 3+ years leading engineering teams, technical projects, or cross-functional initiatives.
• Demonstrated experience supporting products through development, qualification, manufacturing, sustaining, field service, and end-of-life.
• Strong foundation in hardware design, product qualification, reliability engineering, manufacturing, product quality, failure analysis, and root-cause analysis.
• Technical breadth across electrical, optical, and power technologies with the ability to lead complex investigations.
• Experience making risk-based decisions involving engineering changes, component substitutions, qualifications, manufacturing readiness, supplier issues, field quality, product lifecycle management, configuration management, and component qualification.
• Proven ability to hire, develop, and retain engineering talent, prioritize competing technical and business issues, and influence stakeholders across engineering, manufacturing, quality, supply chain, product management, and executive leadership.

• Master's…