Site Supervisor

Title: Site Supervisor, Parental Coverage for 8 Months
Shift: Monday - Friday, 7:30am - 3:30pm

Impark is looking for someone who can assist in covering a Site Supervisor posittion from February to November 2026.

The Site Supervisor ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. This position is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Site Supervisor works closely with fellow team members and Operations Manager to ensure that quality and safety standards are met at all times as well as adhering to Provincial and local laws.

• Provide positive customer service experiences for all Impark customers and clients.
• Ensure location is operated and maintained to Impark’s company standards.
• Assist customers with meters.
• Process refunds.
• Provide information to customers on long term parking options.
• Process cash transactions and deposits.
• Daily site inspections and equipment checks.
• Maintenance of site system software.
• Correspondence and communication with all company departments as needed.
• Reporting and requesting of equipment servicing/repairs.
• Some work outdoors, exposed to all weather conditions.
• Manage site staff.
• Other duties as assigned by manager.
• Ability to work independently and in a team environment.
• Must be mobile and able to cover the entire site.
• Must be able to work outdoors through inclement conditions.

Staff Supervision

• Coordination of staffing for attended site based on regular manpower requirements and site activity.
• Staff disciplinary action when required, including issuing of written warnings. Subsequent monitoring and follow up action, and participation in grievance/dismissal proceedings.
• Monitoring of personnel to ensure compliance with company uniform and service standards.
• Completion of paperwork related to staff hiring, transfer, termination, and hours worked.

Lot Maintenance/Set-Up

• Regular review of the lot’s physical condition including signage, surface, lighting, automated equipment, etc.
• Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed.
• Liaison with contractors, maintenance department, equipment suppliers, and Landlord/Property Manager.
• Ensure that all accounting and contract information is distributed to ensure appropriate internal set up of site.

• Excellent verbal and written communication skills.
• Customer service oriented.
• Required to be Billingual - French and English
• Pleasant and energetic personality.
• Excellent working knowledge of Microsoft Office and Citrix based applications.
• Hands on working knowledge of parking equipment and related software.
• Ability to multi-task.
• Able to work and thrive in a fast paced environment.
• Ability to prioritize tasks in an ever changing environment.

(Full-Time Employee Only)
Medical/Vision
Dental
Life Insurance
AD&D
STD
LTD - offered based on employee group
RRSP - offered based on employee group
EAP - offered based on employee group

Vacation

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment…