Lead Table Games Supervisor - Hard Rock Casino

Join the excitement at Hard Rock Hotel & Casino Ottawa as a Lead Table Games Supervisor. Use your expertise in gaming and customer service to ensure an exhilarating experience.

This full-time position requires hands-on management of table games and customer interactions, guaranteeing compliance with all gaming policies. You will be pivotal in creating a memorable atmosphere, supporting team dynamics, and ensuring guest satisfaction. Game competency and effective communication are essential for success in this role.

Key Responsibilities:

• Adjust gaming limits to optimize play and engage customers

• Handle monetary transactions with high accuracy

• Oversee assigned games in a fun, secure setting

• Drive a customer-first culture and resolve issues promptly

• Safeguard all company and customer-confidential information

Requirements:

• Two years’ experience as a Table Games dealer

• Outstanding guest relations and communication abilities

• Ethical approach to gaming practices

• Bilingual skills, with French as a preference

• Physical capability to manage casino demands

Fulfill your passion for gaming leadership while enriching guest experiences at Hard Rock Casino.
#J-18808-Ljbffr