Count Team Member - Cage Operations

Overview

The Count Attendant is primarily responsible for the collection and processing of large volumes of currency from Tables Games, Slot Machines and Food and Beverage for reporting purposes. The Attendant provides documentation of counts fulfilling all Gaming and Hard Rock regulatory requirements. This is a physical position; the successful candidate must be able to bend, twist, carry, and push large loads.

• Exhibit conduct in accordance with the Alcohol Gaming Commission Ontario (AGCO) and Hard Rock departmental policies and procedures.
• Responsible for proper closing, locking and shutting of all machines dropped that day.
• Transport cash carts to and from the Count room.
• Unlocks/opens slot machine doors and bill validator doors to access cash boxes to be collected.
• Maintain customer confidence and perform Count room functions by keeping information confidential.
• Record cash drops on Drop Record Forms.
• Assist with all Count Room Department activities as assigned.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values:
  Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to managers and supervisors of any observation of illegal acts or internal ethics violations.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform all other duties as assigned.
• Lives the Brand

• High School diploma or equivalent and six (6) months of cash handling experience required.
• A strong mathematical aptitude, managerial skills and familiarity with a high-volume, fast paced, shift-work environment.
• A working knowledge of computer software and the ability to learn new software and systems.
• Must be fluent in English and able to communicate effectively in both spoken and written English.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Strong mathematical aptitude, ability to work in a physically demanding area, ability to work within a confined space, good hand-eye coordination, and experience with a high-volume, fast paced, multi-tasking environment.
• Excellent communication, organizational, teamwork and analytical skills.

• Ability to stand and sit for extended periods; walk distances; frequently lift and/or move up to 50 pounds.
• Requires constant bending, twisting and lifting.
• Duties and responsibilities are typically performed in a closed, windowless environment with audio and video surveillance, with periods on the Casino Floor as needed.
• On the Casino Floor, exposure to casino-related environmental factors including excessive noise.

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, with occasional time on the Casino Floor to complete job functions.

Hard Rock Ottawa is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. We thank all candidates for their interest; however, only those being considered for an interview will be contacted.