Box Office Representative at Hard Rock

Join the vibrant team at Hard Rock Hotel & Casino Ottawa as a Box Office Representative, delivering exceptional guest service and managing ticket sales. Experience the thrill of working in a dynamic entertainment venue.

This on-call permanent position requires a customer-focused individual with a passion for the entertainment industry. The ideal candidate will help create an inviting atmosphere, manage cash handling, and assist with ticket inventory. You'll also work closely with the Box Office Supervisor to manage walk-up sales and customer inquiries.

Key Responsibilities:

• Create an engaging atmosphere for guests

• Assist Box Office Supervisor with sales and communications

• Manage a $500 bank during shifts

• Process various payment methods accurately

• Distribute promotional materials as needed

Requirements:

• 1-2 years cashiering or ticketing experience preferred

• Strong email communication skills required

• Familiarity with Microsoft Office applications

• Previous experience with ticketing systems like TM1 preferred

• Ability to stand and manage physical demands of the role

Bring your sales skills and passion for guest experience to Hard Rock Ottawa.
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