Casino Shift Lead at Hard Rock

Elevate your career as a Casino Shift Lead at Hard Rock Ottawa Hotel & Casino. This full-time role emphasizes leadership, staff development, and oversight of Cage operations in a vibrant environment.

As a Shift Lead, you will oversee daily operations while ensuring compliance with regulations. Your strong managerial skills will be essential for training and evaluating staff, while fostering positive workplace relationships. Experience in a high-volume Casino Cage environment is important for this role.

Key Responsibilities:

• Manage staff hiring, training, and evaluations

• Oversee Cage operations while enforcing accounting controls

• Maintain compliance with security policies and AGCO regulations

• Interaction on the gaming floor to ensure efficient customer service

• Handle customer disputes and employee-related issues

Requirements:

• Minimum three years managerial experience in Casino Cage

• Ability to work flexible hours, including nights and weekends

• Strong organizational and analytical skills

• Capacity to lift and move up to 50 pounds

• Registration as a Category 1 Gaming Assistant is required

Utilize your leadership and communication skills to enhance the gaming experience at Hard Rock Ottawa.
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