Associate Director - Production Management

Position Overview

The Associate Director, Production Management (ADPM) is responsible for the execution of complex and/or high-risk events and the management, mentorship, and development of assigned production managers. This position assists the RVP Production, Dir., Production Management (DPM) and sales team in determining event technical requirements to capture new business or to execute definite business. The ADPM facilitates the implementation of processes and SOPs, that drive consistency in event execution, optimize deployment of production resources, and drive the development of team members while ensuring adherence to technical and production standards.

This position will report directly to the Dir., Production Management or RVP Production if applicable.

• Support and execute all company initiatives. Communicate goals and objectives to team members clearly and frequently.
• Assist RVP and or DPM with performance management, development, and succession planning of Project Management talent where appropriate.
• Assist RVP and or DPM and Regional Leadership in forecasting and demand as needed. Assist in the development and implementation of production management best practices and standard operating procedures.
• Consult with the RVP and or DPM to identify and successfully deploy new technology, local training, and resources.
• Ensure compliance with established technical standards and production standards.
• Ensure compliance with Encore Policies and Procedures to minimize company’s exposure to liability claims and property damage, theft, and misappropriation.
• Drive results by implementing financial management initiatives including goal setting, budgeting, and cost management.
• Lead by example in portraying a polished, professional image in accordance with the standards set forth in the Encore team member guidebook.

• Prepare and communicate technical production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crew members, vendors, and venue.
• Maintain focus on client needs by attending required meetings, creating, and maintaining organized show documentation and responding to concerns and questions.
• Assist with the creation of technical diagrams when required.
• Develop and maintain strong relationships with customers and provide outstanding customer service.
• Act as the lead onsite contact for the customer throughout the event when required.
• Manage all phases of event technical execution from load-in through run of show to load-out.
• Assume ownership of inventory management throughout the event.
• Manage onsite changes, including schedule, equipment, or workforce modifications.
• Manage event costs to align with pre-event job cost and ensure all onsite changes are communicated to event owner for billing purposes.
• Provide feedback to event owner to develop and deliver post show financial analytics.
• Ensure all Encore production and technical standards are enforced, including room set standards and appearance guidelines.

• Assist sales teams with technical consultation as necessary.
• Provide consultation in job cost development, partnering with regional leadership to mitigate external workforce and sub-rental spend.

• Assist in the assignment and scheduling of team members ensuring that the appropriate talent is leveraged against the required task.
• Facilitate team members' efficient utilization and deployment of resources by prioritizing internal equipment and minimizing sub-rental costs.
• Increase operational effectiveness by ensuring team members are demonstrating Encore’s purpose mission and core values.
• Monitor and improve the team’s efficiency and…