Pension Administration Client Analyst

Build employer relationships at CAAT while applying pension administration and communication skills. Deliver guidance, training, and practical support across assigned client portfolios.

As a Pension Analyst, Employer Services, you will manage day-to-day employer support for participating CAAT Pension Plan organizations. Your work includes resolving issues, facilitating training, reviewing service deliverables, and maintaining current knowledge of plan provisions. You will collaborate with colleagues on operational improvements.

• Serve as primary contact for assigned employer portfolios
• Conduct monthly meetings to track progress and resolve issues
• Deliver structured employer education and training sessions
• Review controls and operational service processes
• Identify opportunities to streamline pension administration workflows

• At least two years in MEPP or public sector pensions
• Experience managing employer or client relationships
• Experience resolving issues and facilitating training sessions
• Excellent communication and relationship-building abilities
• French fluency is an asset

Bring pension knowledge, client relationship management, presentation, and training capabilities to CAAT’s Employer Services team.