Mental Health Worker

1365 Richmond Rd, Ottawa, ON K2B 6X6, Canada

Posted Wednesday, January 14, 2026 at 5:00 AM

Job Title: Mental Health Worker

Department: Integrated Health Care

Status and

Hours:

Regular Full-Time, 35 hrs/wk

Pay scale: $32.462/hr to $38.189/hr

Reports to: Manager, Community Mental Health

Deadline: Until Filled

Benefits include:

• 4 weeks vacation plus other leave entitlements
• Extended Group Health benefits
• Flexible Health & Wellness Spending Account
• HOOPP

This position is an existing vacancy.

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce.

If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Assertive Community Treatment Team is looking for a Mental Health Worker to join their team. Under the general direction of the ACT Team Manager and as a member of the ACT Team, the Mental Health Worker provides advocacy and support services to clients and families affected by mental illness. The Team works from a psychiatric rehabilitation perspective, to provide client-centered treatment, rehabilitation, and support to referred clients.

Job Specific Responsibilities

• Conduct comprehensive client assessments using a peer support lens (includes in vivo discipline specific and multi-disciplinary assessment instruments, client self-assessment, family assessment, reports by other service providers, etc.), in collaboration with other ACT Team members and the client, develop individualized client development plans.
• Assume responsibility for the treatment, rehabilitation, and support of assigned clients within the context of the mini-team and the larger ACT team.
• Provide direct assistance with symptom management (includes medication delivery if needed, 24-hour crisis support, individual clinical relationship, etc.).
• Provide direct assistance with instrumental functioning - employment, social relations and/or activities of daily living (includes in vivo skill teaching, environmental modifications, side‑by‑side assistance, assistance with transportation, etc.).
• Facilitate an optimally supportive environment including assistance with meeting basic needs, a supportive social environment, and supportive family relationships.
• Advocate on behalf of clients and their families.
• Refer clients, and introduce them to supports and initiatives within the community, identify opportunities for client empowerment.
• Assist clients with social functioning including developing and facilitating groups with clear skill building and developmental objectives.
• Support with the design, implementation, and monitoring of recreation service activities including maintaining budget and statistics.
• Participate in daily ACT team meetings to review clients and organize daily assignments.
• Complete and maintain all necessary documentation as per ACT and professional standards (includes client assessments, treatment/rehab plans, progress reports, client Kardex/log, client contact schedule, etc.).
• Monitor, revise and enhance client progress and revise treatment/rehabilitation plans as indicated.
• Ensure continuity of client care is maintained through exchange of information and communication with the client, family physicians, family members, and other service providers who may be involved with the client. Secure resources by preparing reports, completing application forms/letters as required.
• Participate in the design, implementation, and evaluation of program services to meet the needs of the program.
• Complete all required non-clinical administrative documents (e.g., workload measurement, quality improvement, forms, etc.).

Networking and Development Related Activities

• Establish and maintain effective working relationships with local service providers,…