Manager, Health & Safety

Location: 24 Colonnade Road, Ottawa ON
Schedule: Daytime, Monday to Friday

Commissionaires Ottawa is seeking an experienced and proactive Manager, Health and Safety (H&S) to lead the organization’s occupational and non-occupational health, safety, wellness, and injury/illness management programs. This role ensures compliance with health and safety legislation across Ontario and Quebec and supports a strong, prevention-focused safety culture throughout the organization.

Reporting to the CHRO, the Manager acts as the organization’s H&S subject matter expert, responsible for compliance, workers’ compensation and non-occupational claims management (WSIB, CNESST), return-to-work coordination, incident investigations, safety audits, and the continuous improvement of H&S programs, policies, and practices. The role collaborates closely with Operations and other internal stakeholders, and external regulators to guide leaders in providing a safe and healthy working environment for all employees.

This position provides both strategic and hands‑on leadership for Commissionaires Ottawa’s health, safety, and wellness portfolio. It is ideal for a professional who thrives in environments requiring strong judgment, effective coordination, and deep legislative expertise.

You will lead prevention, compliance, claims, and training activities while reinforcing a culture of accountability and safe work practices across diverse sites and operational settings. The role includes periodic travel within the region and province.

• Ensure compliance with Ontario and Quebec health and safety legislation by maintaining up‑to‑date policies, procedures, safe work practices, and audit‑ready documentation
• Conduct workplace inspections, hazard assessments, compliance audits, and investigations of incidents, injuries, work refusals, complaints, and near misses, identifying root causes and recommending corrective actions
• Manage all WSIB, CNESST, and non‑occupational claims, including timely reporting, documentation, return‑to‑work planning, medical coordination, and representing the organization in appeals and adjudication reviews
• Support Ministry of Labour and CNESST inspections by responding to inquiries or orders, preparing required documentation, and ensuring corrective actions are implemented
• Lead return‑to‑work and accommodation processes by reviewing functional abilities, collaborating with internal stakeholders and healthcare providers, and ensuring sustainable reintegration
• Analyze incident and claims data to identify trends, emerging risks, and prevention priorities, and provide evidence‑based recommendations to senior leadership
• Provide expert guidance and training to managers, supervisors, and employees on injury reporting, hazard control, safe work practices, emergency preparedness, and organizational H&S expectations
• Support JHSCs, ergonomics assessments, and safety awareness initiatives, ensuring effective committee functioning and consistent follow‑through on recommendations
• Maintain and enhance H&S programs, tools, and workflows through continuous improvement initiatives, ensuring consistency, quality, and compliance across all operations
• Provide leadership and day‑to‑day oversight to the H&S Coordinator, and represent the organization with regulators, clients, healthcare providers, and external committees

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Free Parking
• Employee discount programs, social outings and holiday gatherings

• Undergraduate degree in Occupational Health & Safety, Human Resources, Health Sciences, Industrial Hygiene, Public Administration, or a related field
• Additional training in disability management, return‑to‑work, or health & wellness (e.g., CDMP, CRTW) considered an asset
• Equivalent combinations of education and experience may be considered

• Minimum 5 years of progressive experience in occupational health and safety, including program…