Program Lead/Responsable de programme
Listed on 2026-07-13
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Healthcare
Healthcare Administration, Healthcare Management, Public Health, Healthcare Consultant
Program Lead – Healthcare Excellence Canada (HEC)
At Healthcare Excellence Canada (HEC), we believe great things happen when purpose meets passion. Our bright, determined, and enthusiastic team is on a mission to shape a future where everyone in Canada has safe and high-quality healthcare.
We balance high performance with joy show up as our best selves because we know that’s how we make a real difference. When you join HEC you’re joining a team that collaborates with patients, caregivers, and healthcare professionals across the country to turn proven innovations into lasting improvements in care. Together we spread and scale quality and safety improvements, strengthen capacity and collective leadership, and catalyze policy and practice change to make healthcare better for all Canadians.
- Term: Temporary, Full-time (12-month contract)
- Reports to: Program Director
- Typical Hiring Range: $76,000 - $86,000
- Vacancies: up to 3
- Location: Pan-Canadian; head office Ottawa, Ontario with flexible work options such as permanent/fully remote, hybrid, flexible hours, and compressed work weeks.
- at 12pm ET
The Program Lead supports the planning and delivery of HEC’s programs and improvement initiatives; conducts literature reviews and environmental scans; prepares data analysis and interpretation; drafts reports, briefing notes, and slide decks; and coordinates meetings and events.
Your core responsibilities include:- Supports the project management and system delivery needs of HEC’s programs, including design and delivery of project timelines, milestones, activities, tracking, and monitoring to ensure proper follow up and completion of deliverables.
- Works with team members, and external partners, to design and deliver program curriculum, including both virtual and in-person workshops.
- Conducts regular analyses of team participation and deliverables including attending webinars and education sessions.
- Analyzes, synthesizes, and/or creates summary report of deliverables.
- Participates on calls connected to program area; maintains meeting minutes with concise summaries and action items.
- Assists with the development of improvement resources, products and tools that facilitate the delivery of HEC’s improvement approach to its improvement teams and partners.
- Bachelor’s degree in healthcare improvement, health policy, public health, epidemiology, community health, or a related field; or equivalent education and/or work experience is required.
- Minimum of three (3) years progressive experience is required.
- Bilingual in French and English is preferred (English communication skills at Advanced “C” level required).
- A demonstrated ability working in health and healthcare.
- Highly developed interpersonal and problem-solving skills.
- Excellent project management skills including the ability to plan and collaborate with other teams and across the organization.
- Excellent oral and written communication skills.
- Demonstrated time management skills; well organized and attentive to detail.
- Professional tact and diplomacy and confidentiality required.
- Ability to work well in a dynamic and highly motivated team.
- Ability to work in many technological systems to support program delivery.
- Competitive salary with a bilingual bonus (if applicable)
- Full access to our comprehensive benefits package on the 1st day of employment
- Flexible work options including onsite, hybrid, or fully remote and flexible hours of work
- Holiday break closure in December between Christmas Day and New Year’s Day
- Generous vacation and personal leave plans
- A defined benefit pension plan with the CAAT Pension Plan
- Employee and Family Assistance Programs
- Fitness and Wellness Allowance
- Remote Work/Parking Allowance
- Paid professional association fees
- Educational and development opportunities
- On site (Ottawa) gym and complimentary coffee/tea
- Social activities
HEC is open to exploring the possibility of secondments and interchanges with other organizations as part of our recruitment process.
Applications submitted for this posting may be retained and considered for…
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