Business Development Manager - Integrated Pharmacy

Business Development Manager - Integrated Pharmacy (Ottawa) Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a leading distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Drive retail and specialty pharmacy growth across Ontario, with a primary focus on the Ottawa region and surrounding area. Reporting to the Senior Director, Specialty Pharmacy & Partnerships, the Business Development Manager, Integrated Pharmacy will play a key role in expanding physician, clinic, hospital, and community-based partnerships while supporting an integrated pharmacy model that connects retail pharmacy, specialty pharmacy, patient access, reimbursement support, and clinical services.

The role is responsible for growing existing accounts, identifying new referral opportunities, strengthening relationships with healthcare providers, and positioning the organization as a complete pharmacy partner for patients, prescribers, and care teams. This includes supporting growth across specialty therapeutic areas while also increasing retail pharmacy utilization, chronic medication capture, patient retention, and broader pharmacy service adoption.

Job Title:

Business Development Manager, Integrated Pharmacy

Location:

Royal Drugs, Ontario – Ottawa Region and Surrounding Area
No. of Positions: 1
ATR: #5126
Salary: $82,248 - $90,000 per year
Type:
Full-Time, Permanent
This job posting is for an existing vacancy

• Manage and grow existing physician, clinic, hospital, and community-based accounts, with a focus on both retail pharmacy and specialty pharmacy opportunities.
• Prospect and develop new business across the Ottawa region and surrounding area, including primary care, specialist practices, hospitals, clinics, long-term care partners, community care organizations, and other healthcare referral sources.
• Position the organization as an integrated pharmacy partner that can support the full patient medication journey, including retail prescriptions, chronic maintenance medications, specialty biologics, reimbursement support, patient access services, clinical coordination, and infusion or injection services where applicable.
• Identify and pursue growth opportunities in key specialty areas such as Ophthalmology, Rheumatology, Neurology, Dermatology, Cardiology, Gastroenterology, Infectious Disease, and other high-value therapeutic areas.
• Build partnerships that create cross-referral opportunities between retail pharmacy and specialty pharmacy services, ensuring patients receive coordinated support across their medication needs.
• Work closely with pharmacy managers, retail pharmacy teams, specialty teams, reimbursement teams, operations, finance, marketing, and other internal stakeholders to support new business opportunities and service growth.
• Develop and execute a territory management plan for Ontario, with a primary focus on Ottawa and surrounding area, to meet and exceed growth targets for both retail and specialty pharmacy.
• Secure and retain business through professional, consultative sales activities directed at decision-makers and decision influencers, including physicians, clinic administrators, hospital stakeholders, and community partners.
• Support the development of proposals, partnership opportunities, account plans, and business cases in collaboration with internal stakeholders.
• Identify opportunities to improve clinic and prescriber workflows, reduce administrative burden, and increase the ease of working with the organization.
• Promote service offerings that improve patient access, medication adherence, speed-to-therapy, and continuity of care.
• Develop strong and trusted relationships with new and existing customers at the executive, operational, clinical, pharmacy, and clinic levels.
• Stay current on market trends, competitor activity, referral patterns, payer dynamics, retail pharmacy opportunities, specialty drug developments, and local healthcare needs.
• Provide regular reports on sales activities, account progress, pipeline development, market insights, and business development opportunities.
• Use CRM tools to track activity, manage prospects, support account planning, and optimize follow‑up.
• Collaborate with internal teams to ensure operational readiness, resource alignment, and service consistency for new and expanded accounts.
• Ensure internal processes, quality standards, and standard operating procedures are aligned with an optimal customer and patient experience.
• Understand and integrate legislative, regulatory, privacy, reimbursement, and professional practice requirements applicable to retail and specialty pharmacy.
• Demonstrate customer service excellence, professionalism,…